| Q1. |
We are doing a
renovation, can I use my vacuum cleaner to pick up plaster/cement
dust? |
Easily the number
one reason our repair centre sees for blown motors
is after picking up very fine plaster/cement dust.
This type of dust is particularly messy and get
through filters. If it gets through the motor
filter, particles can settle on the motor bearings
and act as an abrasive to wear it down.. Sometimes
we see this dust clogging up the electrics of the
motor causing short circuits. If you use your
vacuum cleaner for this purpose, be aware of the
above and show extra care at this time to maintain
your machine. If you engage a builder or
tradesman, ensure that you make a point of telling
them upfront that your vacuum cleaner is not to be
used and that they should bring their own to clean
up when they have finished their
work.
| Q2. |
Does my vacuum cleaner
need to be
serviced? |
Many manufacturers
recommend an annual service for your vacuum
cleaner. This is important, not only to actually
clean and service your vacuum cleaner, but also to
alert you to potential problems caused by
overfilled bags, blocked filters or hoses, etc.
With a serviced machine and a well maintained
filtration system, you can expect a longer, more
effective life from your vacuum
cleaner.
| Q3. |
Can I use any type of
paper or plastic bag in my vacuum
cleaner? |
No. Never use
plastic bags in your vacuum cleaner. This has the
effect of suffocating your machine from a cooling
airflow and will almost certainly damage your
vacuum cleaner. Use only proper vacuum cleaner
bags made to fit your model. These bags are a
special type of material that stop the dirt whilst
allowing a good airflow through your
machine.
| Q4. |
Can my vacuum cleaner
pick up water? |
Most machines that
have the ability to pick up water will clearly
show this on the machine, such as "Wet/dry Vac",
etc. Typically, wet/dry machines are canister
style with the motor that lifts off the top of the
canister and some type of float mechanism under
the motor (to stop excessive filling). If you use a dry only machine to pick up
water, it will almost certainly damage your
machine and could be dangerous to
you.
| Q5. |
Can I use my vacuum
cleaner to clean the
fireplace? |
Yes, but ensure that
any coals are entirely cold (not even slightly
warm) and that you check the filters after as
charcoal dust is very fine.
| Q6. |
Are bag less vacuum
cleaners better than bag vacuum
cleaners? |
It is really a
matter of personal preference as there are fors
and against for both. In general, whilst bag
machines require you to replace bags but mean less
direct handling of dust, bag less machines require
more maintenance to empty and clean filters.
| Q7. |
I have a sore back. Is
an upright vacuum cleaner better for me to clean
my carpet? |
It is a fairly
common perception that an upright will be easier
for people with a sore back. If you have a sore
back, you definitely should look at a cleaning
system with a spinning brush system - and whilst
this does include uprights, it also includes
barrel vacuum cleaners with a turbo or power head,
which can be even lighter to
operate.
| Q8. |
Should I use my home
vacuum cleaner at work - office or
shop? |
Our experience shows
that work vacuum cleaners can be used by a number
of different people and, with all their best
intentions, can be treated harshly. Commercial
vacuum cleaners, even small ones are built to be
more robust and with less features than domestic
vacuum cleaners. In the long run it could be
better economy to supply your place of work with a
vacuum cleaner more suited to the task.
| Q9. |
My vacuum cleaner has a
musty smell. How can I get rid of
this? |
Often you can remove
or reduce a musty smell by replacing bags and
filters. If you get your vacuum cleaner serviced
this will be done as well as having your motor
blown clean. If you have a cloth bag (particularly
the type that cannot be washed), you should
replace it or try to find a paper bag replacement.
You can also purchase specially made perfumed pads
for your vacuum cleaner that are placed after the
last filter and perfume the air as it exits your
vacuum cleaner.
| Q10. |
My upright vacuum
cleaner (or power head) sounds like it is
working but isn't picking up properly. What
could be wrong? |
It is most likely
that your drive belt has either stretched or
broken. This can happen over time just through
wear and tear. The belt also acts as a safety
valve if you accidentally try to pick up something
which jams the spinning brush - rather than the
motor taking the stress, the belt will break.
(Hint: If you have a rug with tassels, always work
an upright or power brush from the rug to the floor
rather than the other way.)
| Q11. |
The motor on my vacuum
cleaner sounds noisy. Should I get it
serviced? |
If your vacuum
cleaner motor is too noisy, it may be too late.
Take it to your nearest D&R Vacuum store and get us
to take a look at it. Sometimes a service can help
prolong the life of your vacuum
cleaner.
| Q12. |
When should I change my
vacuum cleaner
bag? |
Many vacuum cleaners
have a dust bag full indicator. These can be used
as a guide but are not foolproof. Periodically
check the bag and ensure that it doesn't get too
full.
| Q13. |
When should I change
filters? |
Machines vary and
manufacturers instructions will differ from model
to model. In general check your filters to ensure
that they are not blocked with dirt. Some, not
all, filters are washable and should be washed
according to manufacturers instructions. If
filters are not maintained, the air that exits
your machine will not be as clean and blockages
may put extra stress on the vacuum cleaner motor
and reduce its effective life.